Clients Data Protection Policy
The Company shall not divulge any private information of its Clients and former Clients unless the Client approved in writing such disclosure or unless such disclosure is required under applicable law or is required in order to verify the Client's identity. The Clients' information is passed only to employees of the Company dealing with Client's Accounts. All such information shall be stored on electronic and physical storage media according to applicable law.
All trading accounts of the Clients including demo accounts are password protected, only the Client knows login and password for the trading account, which are provided during account opening. The Client can change the password to their account at any time in the "Options" window of the terminal.
Protection of data exchange between the client terminal and the trading server is ensured by 256-bit encryption keys. The data is encrypted in the client terminal so that even if it is intercepted it will not be comprehensible to third party. The trading server easily decrypts the data with the help of decryption key. 256-bit encryption provides the optimal level of security and speed of information transfer.
Besides the standard 256-bit encoding, Twinoption trading terminal supports the security system on the basis of algorithm of electronic-digital signatures RSA, which provides additional information encoding when carrying out trading operations. For security of the Clients` data storage Twinoption uses the most up-to-date equipment and security tools and services. Trading server, which stores all the data about the Clients and their operations, features professional antivirus and antihacker software combined with stable and reliable hardware components from the leading manufacturers.
All information about trading positions, account balance and the Client's personal information is backed up on hourly, daily and weekly basis. Regular backup is introduced for possibility of quick restoration of services and databases in the event of data loss or corruption. Thus these measures guarantee full uptime operation of the systems.
Our Cookies Policy:
During the course of any visit to Twinoption website, the pages viewed, along with a cookie are downloaded to the Clients device. Cookies stored may determine the path the Client took on our site and used to anonymously identify repeat users of the website and what pages were most popular for Clients. However, the Company protects the Client's privacy by not storing the Client's names, personal details, emails, etc. Using cookies is an industry standard and is currently used by most major Websites. Stored cookies allow Twinoption's website to be more user-friendly and efficient for Clients by allowing the Company to learn what information is more valued by Clients versus what isn’t.
Credit Card data Protection
The Company does not store or collect any Credit Card data.
In accordance with the recommendations of Payment Card Industry Security Standards Council, customer card details are protected using Transport Layer encryption — TLS 1.2 and application layer with algorithm AES and key length 256 bit.